Returns & Exchanges

At Mitty, we want you to be completely satisfied with your beauty experience, which is why we offer a 30-day return policy on all unused products in their original packaging. Simply contact our support team to initiate a return or exchange if your purchase doesn't meet your expectations.

Return Process

• 1.
  Initiate Your Request

  Email our customer care team with your order number and the reason for your return to receive a Return Authorization number.

• 2.
  Prepare Your Package

  Securely pack the unused items in their original boxes, ensuring all seals are intact to qualify for a full refund.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your parcel and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the items, we will process your refund back to your original payment method within 5-7 business days.